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See if the boxes below define your skills, your vision and needs. If you checked most of the boxes, than we could be a match! If the case, you know what you have to do.
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Bucuresti
Posted: 2020-10-05
Bucuresti
Posted: 2020-10-05
Expires: 2020-12-07
- Providing technical software & hardware support to clients;
- Consistently interacting with customer and supervisors to have the issue solved;
- Analyzing problems/situations, understanding problem impact on client business;
- Applying problem solving techniques;
- Responding to client queries, providing timely resolutions to client issues;
- Maintaining highest client satisfaction;
- Maintaining positive client relationships even in severe and pressurized situations;
- Logging all related activities for each customer query and handling client data securely;
- Employing client‘s standard support delivery methodologies and tools;
- Performing in international software support delivery processes and environments;
- Respond to requests for technical assistance in person, via phone, electronically;
- Follow service desk procedures;
- Performing problem management and end-to-end problem ownership;
- Redirect problems to appropriate resource;
- Identify and escalate situations requiring urgent attention;
- Track and route problems and requests and document resolutions;
- Stay current with system information, changes and updates;
- Make sure the process conformity and SLAs are accomplished.
Working time: Monday - Friday, shifts 7:30 am until 10 pm Saturday, 7:30 am until 4 pm, German&English (any other language is a plus).
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MANDATORY SKILLS:
- Fluency in German & English (both written and verbal);
- Good General IT Knowledge;
- Problem solver orientation;
- Very good analytical skills;
- Excellent communication and listening skills (both written and verbal);
- Strong communication and teamwork skills;
- Team player;
- Eagerness/willingness to learn;
- Fast learner;
- Ability to perform under pressure;
- Ability to multi-task;
- Ability to work in shifts.
NICE TO HAVE SKILLS:
Proven IT education or 1 year job experience in customer support; Proven remote support know-how (patches etc.); Customer facing experience; Telephone skills with good voice tone and pitch articulation and overall speech quality; Customer focus; Positive attitude.
- Motivating salary;
- Good working environment;
- Medical insurance;
- Annual team building;
- Trainings and certifications.
Bucuresti
Posted: 2020-10-05
Bucuresti
Posted: 2020-10-05
Expires: 2020-12-07
• Provide technical support for DG applications and services
• Participate in the 24/7 on-call activity which provides out of business hours support, including evenings, weekends, and Bank Holidays if needed
• Ensure that the KPI's are maintained according to the existing Service Level Agreement
• Administer consolidated server applications across several different platforms and operating systems (Linux, Windows) – good knowledge of Linux
Installation of software, patches, service packs, performance tuning on Linux servers following Change management process
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• Contribute to all processes in his area of activity: Incident Management, Change Management, Problem Management, Capacity Management, Deployment and Testing
• Collaborate with involved teams in the following areas: check and update operational procedures; check and update scripts developed for work optimization and automation; deployments, patches, updates or rollback procedures.
• Collaborate with other infrastructure engineering personnel to assess infrastructure changes and other client requests
• Create and maintain documentation such as exploitation manuals, working procedures, deployment reports and other reports requested by client
• Provide support in performance monitoring, reporting, problem identification, management, and resolution.
• Work in close cooperation with the technical management and application management functions of the organization
Motivating salary
Stimulating working environment
Medical insurance
Annual team building
Opportunities to learn and grow your skills
WorldClass membership discount
Udemy account
Bucuresti
Posted: 2020-10-05
Bucuresti
Posted: 2020-10-05
Expires: 2020-12-07
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• Technical and Professional Experience in in Network, Infrastructure etc. including platform, middleware and cloud • Ability to understand Open Source Solutions and interest and knowledge/fundamentals of affected technology (e.q. container technology, virtualization, ideally Kubernetes, or OpenStack Platform), • Good Expertise in Linux RedHat administration / SUSE administration, ideally certified in Red Hat System Administration I & II and/or SUSE Admin I OSS OpenJDK Expert • Experience in OpenSDK • Experience with Java programming language • Understand the concepts of WORA, Java object code and Java VM concepts • Installing, configuring and updating JREs and JDKs • Tuning and monitoring Java runtimes and applications • Ideally experience with OpenJDK and its configuration and runtime parameters |
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Soft skills: • Ability to structure, draft and review technical documentation • Ability to work under pressure and remain decisive • Should be able to mentor junior member of the team • Should act as a role model • Willingness to learn new things • Extremely flexible if workflow is changing • Fluent English (spoken and written) • Willingness to travel • Communicative competence (pro-active) • Team player • A very positive attitude towards life • Highly motivatet
Travel required:Travel is customer individual, between 25 to max 50%. Working hours: Monday to Friday - 09:00-18:00 |
• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
• Gym membership discount
• Subscriptions for online benefits and learning platforms
Bucuresti
Posted: 2020-10-05
Bucuresti
Posted: 2020-10-05
Expires: 2020-12-07
• Oracle DBA with Hands on experience on Oracle Database and Application Migration Project.
• Oracle DBA with Solaris background, should have architect level skills (Solaris or Oracle DB/Apps)
• Good understanding on creating MDD’s (Migration Design Document).
• Hands on experience on Configuring Oracle Database Data guard, RMAN, OEM, Standby Database
• Must have worked on Database Backup/Recovery, Database/Schema Refreshes.
• Must have worked on Performance Tuning and implementing Oracle Best Practices.
Responsibilities of this role: -
• Should confirm migration wave plan and grouping with CBS and support CBS Change Management process
• Should create MDD (Migration Design Document)
• Will be responsible for cordinating with 3rd parties, CBS support team and Application Owners for migration related activities
• Needs to provide support in Testing (As per agreed scope)
• Needs to support in early Life Support for migrated applications
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• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
• Gym membership discount
• Subscriptions for online benefits and learning platforms
Bucuresti
Posted: 2020-10-05
Bucuresti
Posted: 2020-10-05
Expires: 2020-12-07
• Must have 7+ years of experience in infrastructure migration projects.
• Should be able to understand basic terminologies and concepts related to migration
• Must have experience on various migration tools (i.e. Platespin, Double Take, SRM, IBM Swing Kit, VM Converter etc.)
• Tools like VM Ware migration and Windows OS upgrade
• Good understanding on creating MDD’s (Migration Design Document)
• Excellent communication skills to manage multiple stakeholders for MDD document
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• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
• Gym membership discount
• Subscriptions for online benefits and learning platforms
Bucuresti
Posted: 2020-10-05
Bucuresti
Posted: 2020-10-05
Expires: 2020-12-07
• Oracle DBA with Hands on experience on Oracle Database and Application Migration Project.
• Oracle DBA with Solaris background, should have architect level skills (Solaris or Oracle DB/Apps)
• Good understanding on creating MDD’s (Migration Design Document).
• Hands on experience on Configuring Oracle Database Data guard, RMAN, OEM, Standby Database
• Must have worked on Database Backup/Recovery, Database/Schema Refreshes.
• Must have worked on Performance Tuning and implementing Oracle Best Practices.
Responsibilities of this role: -
• Should confirm migration wave plan and grouping with CBS and support CBS Change Management process
• Should create MDD (Migration Design Document) for each move group as per the client ‘Blueprint Process’
• Will be responsible for cordinating with 3rd parties, CBS support team and Application Owners for migration related activities
• Needs to provide support in Testing (As per agreed scope)
• Needs to support in early Life Support for migrated applications
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• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
• Gym membership discount
• Subscriptions for online benefits and learning platforms
Bucuresti
Posted: 2020-10-05
Bucuresti
Posted: 2020-10-05
Expires: 2020-12-07
• Demonstrated experience in defining Enterprise Architecture (Business Process and Technical)
• Excellent knowledge of PCI DSS
• Deep understanding of infrastructure architecture, design and how it relates to PCI scope
• Experience of design and hosting of Payment card systems
• Experience of compliance or regulatory environments
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• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
• Gym membership discount
• Subscriptions for online benefits and learning platforms
Bucuresti
Posted: 2020-10-05
Bucuresti
Posted: 2020-10-05
Expires: 2020-12-07
• Solution architect with a strong infrastructure and AWS background. Must be familiar with a variety of infrastructure platforms including: -
• Virtualised environments based on VMWARE
• Solaris and Oracle VM Manager
• Windows from 2008 onwards
• A good understanding of networks, experience of software defined networks an advantage
• Experience of Oracle Applications and Microsoft Server applications and Oracle and MS SQL Server database environments.
• Must also have experience of AWS cloud environments and designing and deploying applications.
• The role requires completing impact assessments of CRs and identifying solutions to meet the requirements identified in the CR. Must have experience of preparing commercial proposals, ability to work with a variety of teams both client and customer in a collaborative approach. This requires working with the specific SMEs within the team to develop accurate estimates and a coherent solution design which is fit for purpose.
• Must have good communication skills and proven track record with successfully implementing proposed solutions.
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• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
• Gym membership discount
• Subscriptions for online benefits and learning platforms
Bucuresti
Posted: 2020-10-05
Bucuresti
Posted: 2020-10-05
Expires: 2020-12-07
• Deep understanding of IBM SAN including IBM Spectrum Virtualise storage management on A9000 or A91xx in a BT CoLo DC
• Candidate should understand and enhance low level design of a backup solution using Commvault with local media agents, running in different CoLo, backing up a CISCO UCS and VMWARE intel platform, Solaris platform running a combination of Oracle and SQL server databases
• Must have good understanding of terminologies and concepts related to migration
• Must have experience on various migration tools such as IBM Swing Kit etc.
• Must have deep understanding of infrastructure migration
• Demomstrable experience of defining and executing infrastructure migration strategy and approach
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• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
• Gym membership discount
• Subscriptions for online benefits and learning platforms
Bucuresti
Posted: 2020-10-05
Bucuresti
Posted: 2020-10-05
Expires: 2020-12-07
• Cisco ACI Engineer who is able to lead on troubleshooting issues with infrastructure implementation and application migration.
• Should be able to build solution as per design for the e2e hybrid cloud solution.
• Must have network specialisation but with general DC infrastructure familiarity.
• Must be having experience of some of the following technologies as required:
Hybrid cloud migration
Cisco ACI
Cisco UCS
Cisco Firepower
General WAN/BGP
IBM FS9k storage
AWS foundational hosting and networking
AWS advanced networking
• Should be able to implement as per strategy for migration or servers into the target environments
• Should take a lead on problem solving / design decisions on complex application migration issues
• Must be able to resolve complex technical issues
• Must have good communication skill for updating complex technical issues to customer's architecture as well as management tiers and by doing this he should able to achieve risk-based decisions
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• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
• Gym membership discount
• Subscriptions for online benefits and learning platforms
Bucuresti
Posted: 2020-10-05
Bucuresti
Posted: 2020-10-05
Expires: 2020-12-07
• Cisco ACI skills
o Has an existing knowledge and experience of Cisco ACI, or a strong background in Data-Center LAN architectures with the ability to quickly learn and understand the ACI architecture with support from the existing ACI architects
o Able to actively troubleshoot, diagnose and assist with migration from configuration to understanding the operating model of the applications
o Able to review Move Group documentation, cross-reference the details and confirm validity and implement the requirements through change control
o Able to provide out of hours cover if required through prior arrangement
• F5 Load Balancer skills
o Required to assess the current load balancer configuration present on the customer managed estate, map and document dependencies between configuration items and translate the requirements onto the new architecture
o Able to actively troubleshoot, diagnose and assist with migration from configuration to understanding the operating model of the applications
o Able to review Move Group documentation, cross-reference the details and confirm validity and implement the requirements through change control
o Able to provide out of hours cover if required through prior arrangement
• Firewall skills (Check Point/Cisco ASA) (PL/IN)
o Required to manage, configure and monitor the newly deployed Check Point and Cisco ASA firewalls in the environment, ensuring compliance with security policy for CBS but also providing a point of reference for validating flows, troubleshooting issues with blocked or incorrect firewalls flows
o Able to actively troubleshoot, diagnose and assist with migration from configuration to understanding the operating model of the applications
o Able to review Move Group documentation, cross-reference the details and confirm validity and implement the requirements through change control
o Able to provide out of hours cover if required through prior arrangement
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• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
• Gym membership discount
• Subscriptions for online benefits and learning platforms