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Bucuresti
Posted: 2020-01-12
Bucuresti
Posted: 2020-01-12
Expires: 2020-03-01
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An understanding of the following technologies will be considered a plus:
Bucharest
Posted: 2020-01-12
Bucharest
Posted: 2020-01-12
Expires: 2020-03-01
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Working time:
• 3 shifts: Morning - 06 -15; Late - 14-23; Night – 22-07;
Bucuresti
Posted: 2020-01-12
Bucuresti
Posted: 2020-01-12
Expires: 2020-03-01
- Providing technical software & hardware support to clients;
- Consistently interacting with customer and supervisors to have the issue solved;
- Analyzing problems/situations, understanding problem impact on client business;
- Applying problem solving techniques;
- Responding to client queries, providing timely resolutions to client issues;
- Maintaining highest client satisfaction;
- Maintaining positive client relationships even in severe and pressurized situations;
- Logging all related activities for each customer query and handling client data securely;
- Employing client‘s standard support delivery methodologies and tools;
- Performing in international software support delivery processes and environments;
- Respond to requests for technical assistance in person, via phone, electronically;
- Follow service desk procedures;
- Performing problem management and end-to-end problem ownership;
- Redirect problems to appropriate resource;
- Identify and escalate situations requiring urgent attention;
- Track and route problems and requests and document resolutions;
- Stay current with system information, changes and updates;
- Make sure the process conformity and SLAs are accomplished.
Working time: Monday - Friday, shifts 7:30 am until 10 pm Saturday, 7:30 am until 4 pm, German&English (any other language is a plus).
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MANDATORY SKILLS:
- Fluency in German & English (both written and verbal);
- Good General IT Knowledge;
- Problem solver orientation;
- Very good analytical skills;
- Excellent communication and listening skills (both written and verbal);
- Strong communication and teamwork skills;
- Team player;
- Eagerness/willingness to learn;
- Fast learner;
- Ability to perform under pressure;
- Ability to multi-task;
- Ability to work in shifts.
NICE TO HAVE SKILLS:
Proven IT education or 1 year job experience in customer support; Proven remote support know-how (patches etc.); Customer facing experience; Telephone skills with good voice tone and pitch articulation and overall speech quality; Customer focus; Positive attitude.
- Motivating salary;
- Good working environment;
- Medical insurance;
- Annual team building;
- Trainings and certifications.
Bucuresti
Posted: 2020-01-12
Bucuresti
Posted: 2020-01-12
Expires: 2020-03-01
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Mandatory Skills:
Nice to have skills:
Bucuresti
Posted: 2020-01-12
Bucuresti
Posted: 2020-01-12
Expires: 2020-03-01
Key takeaways:
- HQ is in Bucharest - all product decisions are made here
- The key team members have 15+ years’ experience
- Venture-backed business started in Bucharest, with a big list of international clients already under our belt
- Currently in scale-up stage: 100+ people, 4 countries
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Technical requirements:
- +1 years’ background experience in a similar position
- Relational database concepts
- Knowledge of business applications
- Understanding JavaScript, CSS, Bootstrap
- Tracking Management Tool: JIRA
- Good command of English
Nice-to-have knowledge:
- Banking and Insurance Industry knowledge
- .NET, C#
- Source code tool: TFS/GIT
• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
Bucuresti
Posted: 2020-01-12
Bucuresti
Posted: 2020-01-12
Expires: 2020-03-01
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• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
• WorldClass membership discount
Bucuresti
Posted: 2020-01-12
Bucuresti
Posted: 2020-01-12
Expires: 2020-03-01
We are offering an opportunity to join our team which is responsible for maintaining and developing the company’s production environment and developing new technical solutions.
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Mandatory Skills:
• 4+ years experience
• Strong C# skills with experience on both .NET Core and .NET Frameworks
• Knowledge on Design Patterns and their implementation
• BA/BS in Computer Science, related field or equivalent experience
• Proficient at implementing web applications using SOAP and REST
• Knowledge on Data Storage stacks including SQL DB
• Understand CI/CD concepts
• Excellent oral and written communication skills (English).
Nice to have skills:• Good knowledge of Cloud Computing and some implementation
• Knowledge of Message Queue Brokers such as RabbitMQ, MSMQ, and Kafka
• Experience with Java/NodeJs
• Experience with NON-SQL DB
• Experience in TDD (Test Driven Development)
• Ability to work in globally distributed teams
• Exposure to the financial services industry
• Experience in an Agile environment
• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
Bucuresti
Posted: 2020-01-12
Bucuresti
Posted: 2020-01-12
Expires: 2020-03-01
Job Brief
Our ideal candidate is passionate about software engineering, familiar with Agile-based SDLC from preliminary system analysis to test and deployment, have full-stack capability, is eager to understand business and end-user requirements and is available for long-term commitment.
Organization
You will be part of the talented software development team of Coface Technologies, that is an Excellence Software Development Center opened in Bucharest and located in Globalworth Tower (Aurel Vlaicu). This position reports directly to the Tech/Team Lead, and mainly interfaces with Business Analysts, Project Managers, and Quality Assurance Engineers.
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Responsibilities
Requirements & Competencies
• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
Bucuresti
Posted: 2019-12-09
Bucuresti
Posted: 2019-12-09
Expires: 2020-02-09
Your contribution to something big:
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What distinguishes you:
Bucuresti
Posted: 2019-12-09
Bucuresti
Posted: 2019-12-09
Expires: 2020-02-09
Your contribution to something big:
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For a new account click here!
If you already have an account click here!
• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills