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Bucuresti
Posted: 2019-04-01
Bucuresti
Posted: 2019-04-01
Expires: 2019-06-02
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Nice to have:
Bucuresti
Posted: 2019-04-01
Bucuresti
Posted: 2019-04-01
Expires: 2019-06-02
Role is performed by technical professionals who are specialized in providing IT Security services to clients.
• Ensures compliance with IBM and ISO IT Security Policies and Standards (ITCS104, CSP, ITSS, ISO 27001, etc.)
• Assessing potential security threats, vulnerabilities and risks
• Performs key management functions for a complex environment:
Patch Management, Vulnerability Management, Monitoring, Security OS & MW, Logging, Health Checks, User ID Management
• Deploys, configures, maintains Software IT Security Components
• Monitors system activity and integrity, protection levels, and security related events
• Conducts security tests as required
• Prepare technical reports
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Mandatory skills:
? Basic Understanding of IT Security Policies, IT Security Standards, IT Security Procedures and regulations, guidelines ? Basic Knowledge of OSes at administrative level (Linux, Windows, Aix)
? Knowledge in programming languages area or scripting is a plus
? Knowledge of deploying and operating Security Products that perform Automated Patching, Vulnerability Management and Scans, Security Information and Event Management, Antivirus Management, digital forensics tools is considered a plus.
? Attention to detail, analytical abilities and the ability to recognize trends in data
? Communication skills and ability to work collaboratively within a team environment or alone. ? Creativity and patience, logic and objectivity, an inquisitive nature
? Methodical and well-organized approach to work
? Ability to work under pressure and meet deadlines
? Ability to write and improve technical procedures is a plus.
Nice to have:
? Administrative Basic knowledge of MWs like DB2, Apache Web Server, WebSphere Application Server
? Computer science degree, Certified Information Systems Security Professional (CISSP), former cybersecurity experience, network engineering
• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
• WorldClass membership discount
Bucharest
Posted: 2019-03-26
Bucharest
Posted: 2019-03-26
Expires: 2019-05-05
• Administration (Installation, upgrades, performance tuning, configuring security and troubleshooting) of WebSphere Message Queue (WMQ), WebSphere Message Broker (WMB) and WebSphere Application Server (WAS), IBM Business Process Manager, DB2
• Will maximize the availability and performance for Middleware components (WAS,WMQ,WMB,BPM,DB2)
• Will provide technical assistance to customer staff of developers, operators and administrators
• Providing root cause analysis and fix for infrastructure issues to prevent their recurrence and thereby potential business impact
• Validating backup techniques to ensure ease of system recoverability
• Maintaining the system integrity and security by following the published Configuration Standards and Best Practices
• Timely security patching and applying recommended maintenance fixes as required
• Support and implementation of the Security policies and Controls
• Working time: Monday to Friday; Working hours: 09:00-18:00; On call support required outside business hours (including weekend and bank holidays)
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• Understanding of Middleware (WAS,WMQ,WMB,BPM,DB2) runtime topologies and architecture and troubleshooting experience with the ability to analyze technical problems to prevent future occurrence
• Experience in Middleware application security architecture and performing application deployments (WAS,WMQ,WMB,BPM,DB2)
• Experience in HA clustering and failover
• Experience in Distributed Operating Systems (Linux and Windows)
• Experience in Web services (e.g., SOAP, UDDI, WSDL, etc.)
• Ability to comprehend and respond to process changes, exhibit adherence and make judgmental decisions
• Ability to communicate effectively with audiences of varying technical aptitudes
• Ability to structure, draft and review technical documentation
• Ability to work under pressure and remain decisive
• Should be able to mentor junior member of the team
• Should act as a role model
• Ability to conceptualize problems
• Willingness to learn new things and technologies
• Flexible if workflow is changing
• Fluent English (spoken and written)
• Communicative competence (pro-active)
• Team player
• A very positive attitude towards life
• Highly motivated
Nice to have Skills
• ITIL Certified (foundation or/and practitioner) or a strong working knowledge of ITIL Incident, Problem and Change Management disciplines
• Experience in performing Middleware migrations
• Experience in monitoring and troubleshooting of PureAS appliances and services
• Experience in SOA technologies (ESB, SCA, SDO, CBE), message transport technologies (JMS,(S)FTP(S), HTTP(S), SSL), Web Services technologies (SOAP, WSDL, WS-*), data mapping and transformation technologies (XML, XSD, XSLT, XPATH), and data base technologies (JDBC, Oracle/SQL)
• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
Bucuresti
Posted: 2019-03-26
Bucuresti
Posted: 2019-03-26
Expires: 2019-05-05
• Be a strong system administrator to implement and support Linux (Red Hat/Debian/CentOS)
• Responsible for uptime, performance, reliability, scalability, security and high availability of infrastructure machines
• Troubleshoot performance issues, OS configuration and hardware failures and apply fixes
• Create and implement change requests for incidents/problems as needed
• Support incidents and perform root cause analysis for service interruption issues. Fix the root cause not the effect.
• Ensure compliance with security guidelines
• Create scripts in order to automate certain tasks
• Structure, draft and review technical documentation, document technical requirements and processes
• Work closely with application teams on troubleshooting issues as well as planning requirements for new servers
• Working time: Monday to Saturday; Working Hours: in 3 shifts covering 7:00 - 23:00; Shift 1: 7:00 - 16:00; Shift 2: 9:00 - 18:00; Shift 3: 14:00 - 23:00. On call support required outside business hours for sev1
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• Experience with different distributions of Linux (Red Hat/Debian/CentOS) environments
• Linux Routing (ipsec/iptables/netfilter)
• Experience with Linux automation tools (i.e. UrbanCode Deploy, Puppet, Chef, Dockers etc.)
• File system concepts (inode, paging, swapping, clustering, logical partitions, etc.)
• Experience in Red Hat Linux virtualization technologies, IT Security Compliance, system management/monitoring tools, operating systems services (NTP, DNS, SMTP)
• Experience providing support in medium to large scale infrastructure environments (change management processes, etc.)
• Experience using ticketing systems.
• Experience with Backup software and strategies.
• Familiarity with RAID disk technologies & SAN infrastructure
• Familiarity with network infrastructure.
• Ability to work well with the team and on various projects (shared team environment)
• Ability to work under pressure and remain decisive.
• Ability to conceptualize problems
• Willingness to learn new things & technologies (automation tools, OS related, storage related)
• Communicative competence (pro-active)
• Should be able to mentor junior member of the team.
• Should act as a role model
• Flexible if workflow is changing
• Fluent English (spoken and written)
• Team player
• A very positive attitude towards life
• Highly motivated
Nice to have Skills
• ITIL Certified
• Windows Server & ESX experience is a plus
• Proficient in at least 1 programming/scripting language – bash, python, ruby, etc.
• Experience with backup tools such as Tivoli TSM
• Experience with system monitoring tools and analyzing results
• Bachelor degree, with a technical major such as Engineering or Computer Science
• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
Bucharest
Posted: 2019-03-26
Bucharest
Posted: 2019-03-26
Expires: 2019-05-05
As a VMware/ Windows Systems Engineer you will provide infrastructure level support services on remote Data Centers, including troubleshooting, installation, configuration, maintenance and upgrades. Candidates must be available occasionally to perform planned off-hours changes per approved change/ maintenance windows, off-hours interventions as needed to remediate high severity incidents and restore service, as well as on-call support by rotation.
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Required Professional and Technical Expertise:
• Excellent communication skills in English, both written and spoken;
• Understanding of VSphere 5, 6 environments (install, manage, configure, troubleshooting, HA and DRS management, upgrades, performance management, capacity management);
• Knowledge in Windows Server 2008, 2012, 2016 Active Directory administration skills;
• Knowledge in networking concepts;
• Understanding of internet facing protocols (DNS, HTTP, LDAP, SMTP, SSH)
• Understanding of at least one scripting language: Bash, Perl, Python, Ruby, Batch, PowerShell, etc.
• Experience with system management, monitoring tools.
• Experience using ticketing systems;
• General understanding of ITIL/IT Service Management concepts (ITIL Foundations certification preferred) and DevOps;
• Preferred Professional and Technical Expertise:
• Demonstrated ability to coordinate and work with global cross-functional teams;
• Able to effectively work through high pressure and complex situations;
• Demonstrated problem solving, interpersonal, and time management skills;
• Willingness to learn new technologies, flexible and open minded, results oriented towards highest levels of customer satisfaction;
• Professional certifications are a plus (e.g. MCSA, VCP);
• Knowledge in GitHub.
Key Responsibilities include, but are not limited to:
• Interacting with various teams and collaborate towards issue resolution and provide reliable infrastructure services;
• Performing system administration activities on VMware hypervisors and guest environments (Windows);
• Managing systems towards compliance with corporate security policies;
• Support solution redesign and automation efforts with a goal of make the infrastructure programmable and redundant to failures;
• Engage in rotational on-call support periodically to assist in critical issues to maintain the systems;
• Working with a ticketing tool (Tasks, Incidents, Service Requests and Change Requests);
• Configuring, monitoring, tuning and troubleshooting VMware/ Windows environments;
• Performing audit tasks on Cloud Infrastructure (hypervisor, hosts, guest VMs);
• Creating documentation and procedures (SOPs). Guiding and training junior colleagues;
• Efficiently communicating with and offering support to other teams located across the globe
Benefits
• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
Bucharest
Posted: 2019-03-26
Bucharest
Posted: 2019-03-26
Expires: 2019-05-05
• Develop software application being involved in all the project phases.
• Propose, create technical solutions and present them to the .Net Team Lead.
• Provide technical coaching and mentoring for the team members– for senior level.
• Deliver the source code, unit tests associated having all the quality check validated as per internal procedures.
• Maintain, improve and provide support for the features developed;
• Development of features for new software or existing solutions, technical analysis;
• Estimation of workload for the development of new features;
• Responsible for the bug fixing into UAT and PROD environment based on the internal SLA.
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• 2 years junior level or 5 years senior level of hands on experience in .Net technologies;
• Practical knowledge of at least two technologies of each category:
o NET Framework 4.5 / 4.6
o Web Services using WCF (SOAP)
o Web applications: ASP.NET MVC
o Knowledge of web client side technologies: HTML, CSS, JavaScript, JQuery
o Familiar with cryptography mechanisms (symmetric, asymmetric, salts, hashes) and security (SSO, Federated Identity standard)
o Build Tools: SVN, Git, Jenkins, Sonar, Nexus,
o Other Skills: SQL, UML, XML/XSLT/XSD
• Attention to detail and very good analytical qualities
• Excellent communication skills
• Language skills: English (written/ verbal) - Advanced level
• Ability to work in a team
• Ability to keep up with technical innovation
• Ability to plan work to meet deadlines
• Time management skills - able to work simultaneously with several projects in different stages
• Ability to strictly adhere to deadlines and to identify problems in the early stages
• Flexibility - Ability to work in a changing environment, able to react positively when it is necessary to restore priorities
• Emotional balance, constant attitudes and manifestations
• Capacity to make decisions and take responsibility
• Customer oriented
Ideal Profile:
• Problem solving mentality
• Team player mentality: ability and willingness to teach others;
• Self-driven, self-motivated, suggests ideas, has initiative and ability to drive the project development forward;
• Pragmatic, with a positive attitude as well as a great capacity of comprehension;
• Good social skills, able to integrate in a local team as well as in a remote team;
• Available to travel abroad of 20%.
• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
• Gym membership discount
Bucuresti
Posted: 2019-03-26
Bucuresti
Posted: 2019-03-26
Expires: 2019-05-05
Proven experience with HTML5, CSS3, responsive design, Angular JS or other similar JS frameworks Agile Scrum delivery experience
Awareness of the Web Development industry and new technologies Able to organize own workload effectively and prioritize tasks Can quickly understand business requirements and then translate these into functional A good university degree in Computer Science or a related discipline Good written and spoken English language.
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Medior/Senior front end developer, with multiple years’ experience in developing interactive web sites using HTML, CSS and JavaScript. Skills and qualifications • Proficient understanding of web markup, including HTML5, CSS3 • Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery • good understanding of AngularJS • good understanding of asynchronous request handling, partial page updates, and AJAX • Developing cross-browser and cross-platform compatible solutions • Good understanding of SEO principles and ensuring that application will adhere to them • Experience integrating with server-side code to produce dynamic pages • Experience working with version control systems such as Jazz, SVN • Familiarity with tools such as Gimp or Photoshop is a plus. • Experience in training others The candidate should be able to demonstrate his technical capability and experience: the types, duration and size of projects he's worked on and his strengths in advanced JavaScript UI Development.
Benefits:
• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
Bucuresti
Posted: 2019-03-26
Bucuresti
Posted: 2019-03-26
Expires: 2019-04-29
The recruitment specialist (RS) is responsible for all activities related to attracting, selecting and hiring of talent from the market according to individual job descriptions, as received from InCrys management. The RS is focused on individual and department operational objectives and needs to partner with InCrys management on a day to day basis for building and maintaining critical skills for the business. The RS must be an independent professional, able to articulate alternative approaches and demonstrate analytical skills and business knowledge. Some other responsibilities include, but are not limited to: follow-up on satisfaction on the job for each candidate recently employed, participation to job fairs, exit interviews, etc. The RS will be evaluated based on individual / team results and based on impact of the results on functional activities within InCrys.
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Mandatory Skills:
- Experience in full-cycle recruitment processes in IT&C field
- Interviewing techniques
- Negotiating skills
- Communication skills
- Empathetic behavior
- Good time management
- Strong command of English
- French or German - would be a plus
- MS Office suite skills
- BA degree
- Minimum 1 year experience on a similar role
- candidate must be willing to travel regularly to Brasov
Benefits:
- Motivating salary
- Good working environment
- Medical insurance
- Annual Team-buildings
Bucuresti
Posted: 2019-03-26
Bucuresti
Posted: 2019-03-26
Expires: 2019-05-05
The Service Specialist is responsible for the design, consistency and integration of the architecture within the service across all domains. He is the contact person for the Service Manager, Solution Designer and the Enterprise Lead Architect within SEF projects.
Responsibilities/ Focus:
• Analysis and prioritization of the transfer objects from the PFK
• Application Migration Blueprint
• Application design
• Migration design
• Development of applications on the target environment
• Development of the migration solution
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Mandatory Skills
Knowledge/ Experience on previous projects with SharePoint
• Experience with application and migration design
• Logical thinking and analytical skills
• Independent working method, team and communication skills
• Bachelor degree, with a technical major such as Engineering or Computer Science
• Fluency in English
• Be able to provide clear, concise and comprehensive written and oral communications
• Strong documentation skills, problem solving skills and project follow up
• Highly motivated and adaptable
• Abilities to work in a challenging environment with deadlines
•Team player and supportive person
• Strong documentation skills, problem solving skills and project follow up
• Positive attitude
Benefits
Bucuresti
Posted: 2019-03-26
Bucuresti
Posted: 2019-03-26
Expires: 2019-05-05
• Part of a global support team providing steady state support (Level 2 and Level 3) and production operations for VDI (virtual desktop infrastructure) clients • Perform Level 2/3 Support for client virtual desktop infrastructures (VDI) based on Xen Desktop/VMware View solutions
• Perform Level 2/3 Support for Windows and Linux operating systems
• Perform planned off-hours changes per approved change/maintenance windows, as well as on-call support by rotation (predefined schedule) and off-hours interventions for high severity incidents as needed
• Follow, maintain and improve the processes and procedures defined for the project assigned
• Maintenance of the Owned Infrastructure • Solve the remainder of the problems not solved at Levels 1 or 1.5, short of defects in products
• Document actions in the record
• Perform root cause analysis when required
• Work with vendors (as appropriate) to resolve problems
• Assist in the use of supported products
• Recommend process and tool improvements
• Contact other support groups/organizations as required
• Interface with other systems, networks, and operating system environments
• Route and work with Vendor support when required
• Provide documentation and training for the other team members as required
• Communicate with other levels of support via client chat tools or IBM tools, ticketing system, emails
• Create and implement change requests for incidents/problems as needed
• Participate in regular internal and external (Customer) status meetings .
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Mandatory Skills:
• College degree Very good communication skills in English, both written and spoken
• Willingness and ability to take on new assignments and learn new skills (VDI technologies - VMware View, Xen Desktop, NetScaler, etc.)
• Proven skills and experience administering medium to large VMware vSphere, VMware ESXi (version 4.x, 5.x or 6.x) infrastructures
• Proven skills and experience administering medium to large Citrix Xen Server infrastructures o Proven skills and experience administering medium to large Microsoft Hyper-V Server infrastructures • Proven skills and experience with Windows and Linux operating systems administration and troubleshooting (Windows Server 2008, Windows Server 2012, Windows 7, Linux)
• General knowledge and experience with networking concepts and technologies
• Familiarity with database and networking concepts, protocols, and implementations
• Advanced troubleshooting skills
• History of providing excellent customer service with both internal and external customers
• Basic programming skills
• Quick learner
• Organizational, multi-tasking and prioritizing skills
• Ability to meet strict deadlines
• Ability to apply and build appropriate knowledge skills and experience
• Able to contribute to strategic thinking
• Ability to work unsupervised and be proactive
• Ability to work both independently and as part of a team
Working Time:
• 8x5 (8 hours per day, 5 days per week)
• Work in shifts in order to cover the US time zone (regular 09:00 – 18:00, late 15:00 – 24:00)
• On-call support by rotation (scheduled)
• Work outside business hours (overtime) for scheduled changes or to resolve customer critical situations.
Nice to have skills:
• UNIX / Linux shell scripting (bash, etc.)
• Storage SAN / NAS / Netapp
• Has used and understands ticketing tools and concepts
• General understanding of ITIL/IT Service Management concepts
• Experience using RES – profile management
• Previous experience in similar roles
• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
• WorldClass membership discount
Bucuresti
Posted: 2019-03-26
Bucuresti
Posted: 2019-03-26
Expires: 2019-05-05
- Create architecture documents
- Develop the installation & deployment automation scripts specific to infrastructure
- Perform the deployment tests of the scripts and performs the functional tests
- Perform the continuous integration on the new DP updates
- (Coordinator/Front role) coordinates the team
-Validate the DP to be implemented on client Cloud infrastructures (AWS or internal)
- Documentation on the new DP Automation scripts (Puppet Code) Tests reports.
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Mandatory Skills:
Cloud infrastructure tools - Puppet - AWS : Amazon Web Services
Deployment packages contains in general : - JIRA - Doors - Melody Advance…
Development skills : - Java, Jenkins - GitLab - Artifactory, Nexus
• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
• WorldClass membership discount
Bucuresti
Posted: 2019-03-26
Bucuresti
Posted: 2019-03-26
Expires: 2019-05-05
The Security Officer role will interact with various support teams locally and globally to ensure best practices are followed, he will own responsibility in the following activities:
Security compliance:
- Ensure access control inside the infrastructure managed and in scope
- Create and analyze Antivirus Service reports;
- Assure CyberArk access;
- Own PowerBroker and SATHs accesses requesting accesses and validating access need;
- Onboard and maintain Cyberark Cis;
- Periodically check compliance for currently on boarded infrastructure;
- Overall patch planning, for all identified components in client scope - regarding security aspects;
- Test retention shares;
- Develop Risk Assessment and raise risks regarding Security
- Input for different solutioning requests security related for components;
- Various other activities related to client applications Reporting:
- Weekly security reports;
- Connectivity and status for agents;
- Patch status;
- Recertification information for VDIs.
Application support - QRadar:
- maintain solution;
- coordinate with team to update monitoring base;
- develop new search capabilities specific to project;
- no periodic monitoring for specific events triggered by infrastructure or user activity;
- extract data to create security report;
- inform team on events and interact to clarify captured data.
Configuration management:
- Asset onboarding - manage assets and apply own compliance procedure + develop onboarding process + compliance procedure for assets;
- Maintain assets and correct information. Accesses and Credentials:
- create / update service accounts for new BBs;
- Maintain entire team and structure and their roles with appropriate accesses;
- People onboarding - coordinate with client to request all needed accesses for new colleague and assure VDI creation.
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Mandatory Skills:
-Basic understanding of distributed Operating Systems (Linux, Windows, AIX)
- Experience with qRadar and Cyberark products
- Ability to comprehend and respond to process changes, exhibit adherence and make judgmental decisions
- Ability to communicate effectively with audiences of varying technical aptitudes
- Ability to structure, draft and review technical documentation
- Ability to work under pressure and remain decisive.
- Should be able to mentor junior member of the team.
- Should act as a role model
- Ability to conceptualize problems
- Willingness to learn new things and technologies
- Flexible if workflow is changing
- Fluent English (spoken and written)
- Communicative competence (pro-active)
- Team player
- A very positive attitude towards life
- Highly motivated
Nice to have:
- ITIL Certified (foundation or/and practitioner) or a strong working knowledge of ITIL Incident, Problem and Change Management disciplines
- Experience with IBM Big Fix solution
- Security Related Certification or experience in implementing security standards
Bucharest
Posted: 2019-03-26
Bucharest
Posted: 2019-03-26
Expires: 2019-05-05
We're looking for a Java engineer to join our B2Bi team. He or she will be responsible for developing and maintaining the code, writing unit tests and proposing technical solutions for implementations. They will be working in a multicultural team, collaborating with the business analysts, architects and quality assurance engineers to deliver new features to the product.
He/she will work along other skilled developers to deliver features enabling our customer to trade millions of messages each month while keeping up with industry standards of communication protocols and security. Our product, B2Bi enables customers to exchange and transform business documents using a large variety of communication protocols and message formats.
The successful candidate will have a track record and passion for test automation and he needs to be team oriented, have great coding skills and the ability to see the big picture, understand the inner-workings of systems and do quick troubleshooting.
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• Minimum 5 years of experience working with Java SE
• Good working knowledge of Java EE (JMS, JPA)
• Experience working with communication protocols (FTP, HTTP, SFTP)
• Knowledge on Java security
• Basic knowledge of Linux, AIX or Solaris Operating Systems (basic commands, basic differences)
• Experience with REST/SOAP Web Services
• Experience with build tools (Maven/Gradle) and versioning systems (SVN/Git)
• Strong troubleshooting and analytical skills
• Team oriented and experience in providing mentorship to colleagues
Nice to have Skills
• Good knowledge of security algorithms and concepts (PKI Infrastructures, SSL)
• Experience with NoSQL databases (Cassandra, MongoDB)
• Experience with automation testing tools like: Selenium, JMeter, SoapUI
• Security-focused, up-to-date with the latest security trends
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
• Gym membership discount
Bucuresti
Posted: 2019-03-26
Bucuresti
Posted: 2019-03-26
Expires: 2019-05-05
- Providing technical software & hardware support to clients;
- Consistently interacting with customer and supervisors to have the issue solved;
- Analyzing problems/situations, understanding problem impact on client business;
- Applying problem solving techniques;
- Responding to client queries, providing timely resolutions to client issues;
- Maintaining highest client satisfaction;
- Maintaining positive client relationships even in severe and pressurized situations;
- Logging all related activities for each customer query and handling client data securely;
- Employing client‘s standard support delivery methodologies and tools;
- Performing in international software support delivery processes and environments;
- Respond to requests for technical assistance in person, via phone, electronically;
- Follow service desk procedures;
- Performing problem management and end-to-end problem ownership;
- Redirect problems to appropriate resource;
- Identify and escalate situations requiring urgent attention;
- Track and route problems and requests and document resolutions;
- Stay current with system information, changes and updates;
- Make sure the process conformity and SLAs are accomplished.
Working time: Monday - Friday, shifts 7:30 am until 10 pm Saturday, 7:30 am until 4 pm, German&English (any other language is a plus).
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MANDATORY SKILLS:
- Fluency in German & English (both written and verbal);
- Good General IT Knowledge;
- Problem solver orientation;
- Very good analytical skills;
- Excellent communication and listening skills (both written and verbal);
- Strong communication and teamwork skills;
- Team player;
- Eagerness/willingness to learn;
- Fast learner;
- Ability to perform under pressure;
- Ability to multi-task;
- Ability to work in shifts.
NICE TO HAVE SKILLS:
Proven IT education or 1 year job experience in customer support; Proven remote support know-how (patches etc.); Customer facing experience; Telephone skills with good voice tone and pitch articulation and overall speech quality; Customer focus; Positive attitude.
- Motivating salary;
- Good working environment;
- Medical insurance;
- Annual team building;
- Trainings and certifications.