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Technical Business Analyst

Bucharest, Sibiu, Remote, Cluj

What would you have to do

• Analyze business requirements and derive implementation approach on own-developed ERP system.

• Coordinate with the development team the resolution of day-to-day production issues and prevent reoccurrence.

• Analyze the tickets flow of individual markets.

• Coordinate the informational flow between the 2nd level support team and 3rd level support team.

• Coordinate with the team to identify recurring error patterns, analyze and propose optimization plans.

• Discuss operational challenges with the development team.

• Mediate between Product Owner and developers regarding feasibility of implementation.

• Create concepts, user stories and documentation.

• Coordinate with business units and neighboring teams.

• Coordinate the service provider for the development of the app.

• Participate to planning and communication of rollouts, migration scenarios, etc.

• Create specifications for change requests.

• Create and execute of SQL scripts for configuration adjustments.

• Participate in cross-team E2E tests.

• Train the service desk staff.

What would you have to know

• SQL.

• Java, Wildfly, Windows Server, ESB/EMS architectures, SOAP, REST, XML, JSON – basic level.

• Processes in retail logistics would be a big plus.

• Scrum methodology.

• How to abstract from single data field of an interface to strategic E2E view of a business process.

• English (German would be a plus).

What do we offer

• Private medical insurance - for the employee; can be extended for other family member.

• Work from home - according to InCrys internal policy.

• Learning&Development - customized personal and professional development programs, access to e-learning platforms.

• Online platforms for benefits packages.

• Teambulidings.

• Wordclass and AFI card discount.

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InCrys
4.8
Based on 33 reviews
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andreea cristacheandreea cristache
08:41 05 Apr 22
For me Incrys means over 6 years of great working environment with enthusiastic people as well as challenging, diverse and innovative projects…and... still counting :)read more
Roxana VasiliuRoxana Vasiliu
14:28 01 Apr 22
An ideal place to learn and to grow within awesome and dedicated teams :)
Daria BlajDaria Blaj
21:51 30 Mar 22
Great working environment and even greater people! InCrys offered me a place to grow and develop my skills, as well as the opportunity to learn how... to work as part of a team.read more
Great place for work and growth especially for a junior. ⭐️
Adins NeculaeAdins Neculae
10:51 30 Mar 22
The ideal place for professional growth, that constantly invests in people.Nice office, good vibes! Love to be a part of the InCrys team!
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Big enough to scale, small enough to care.

We are a colourful group of people passionate about technology and the wonders of information. This is us.
Now one of the top technology companies in Europe, we started out in 2000 as a privately-owned-and-managed business.

From our start point over 20 years ago, to our footprint today, InCrys has enjoyed a steady growth and constant enrichment of our services. Being family-owned has always shaped our culture and provided a solid foundation for our success. We aim at close co-operation based on loyalty and fair play and always strive for building durable relationships and great partnerships, by delivering solutions and services that create genuine added value.

500+
projects
10+
industries
3
continents
https://www.incrys.com