Software development

High-Tech – Sales-Application Redesign

The Client

Our client is an IT services company with large-scale, complex IT&C sales needs. With hundreds of sellers worldwide, and an operating presence in many countries, the company has to manage IT sales with a global mindset, in order to ensure efficiency.

The Goal

Our client has developed a complex Sales Platform, to meet its global sales needs. Scalability, adaptability, content and user-experience are difficult to manage within such a complex, international context – and are made more so by the different processes and systems adopted across the organization’s many branches. They decided to unify all content from different Applications, Systems and Branches, from a Sales perspective, in the interest of optimizing for a more user-friendly and easily manageable, global Sales Platform. Update of the User Interface and development of new features were necessary in this unification process.

Our Challenges

Our client needed to optimize their Sales Platform for new mobile devices, by redesigning all of its applications.

Distributed across the globe, the project required our best display of development and optimization skills. The availability and Release Date were critical subjects with this deployment, as the company couldn’t afford sales disruptions.

The InCrys Solution

As we had previous development and optimization working-history with this customer, InCrys suggested an Agile development and release working-model, so that the Sales platform could be delivered, as agreed, in a very short timeframe.

Well-accustomed to complex Agile implementations, our attention to detail and careful planning paid off, helping to accomplish this complex optimization and development of new features successfully.

The Results

By optimizing the Sales Platform, the sales teams are able to display the company’s product-functionalities to the entire organization and to all of their external clients.

  • our client will achieve increased sales, supported by using the new Sales Platform, which allows higher quality of client sales-proposals
  • using the new mobile-enabled Sales Tool will increase mobility and client-interaction for the company’s sellers, making the entire sales process significantly more efficient
  • the solution is easily scalable and user-friendly, ensuring sustainable growth for our client.