L2 Support Specialist

Bucharest, Sibiu, Remote, Cluj

What would you have to do

• Handle incoming payments tickets in SNOW

• Prioritize and escalate tickets requiring Dev analysis and work together with the Payments Development team

• Follow up on open topics with payments vendors

• Platform monitoring on the payments tickets

What would you have to know

• Functional knowledge in payments process


• CyberSource keys

• Agile Methodologies way of working

What do we offer

• Private medical insurance - for the employee; can be extended for other family members

• Work from home - according to InCrys’s internal policy

• Learning&Development - tailored personal and professional development programs, access to e-learning platforms

• Team buildings

• World Class and AFI discount card


Apply now
Based on 33 reviews
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andreea cristacheandreea cristache
08:41 05 Apr 22
For me Incrys means over 6 years of great working environment with enthusiastic people as well as challenging, diverse and innovative projects…and... still counting :)read more
Roxana VasiliuRoxana Vasiliu
14:28 01 Apr 22
An ideal place to learn and to grow within awesome and dedicated teams :)
Daria BlajDaria Blaj
21:51 30 Mar 22
Great working environment and even greater people! InCrys offered me a place to grow and develop my skills, as well as the opportunity to learn how... to work as part of a team.read more
Great place for work and growth especially for a junior. ⭐️
Adins NeculaeAdins Neculae
10:51 30 Mar 22
The ideal place for professional growth, that constantly invests in people.Nice office, good vibes! Love to be a part of the InCrys team!

Big enough to scale, small enough to care.

A colourful group of people passionate about technology and the wonders of information. This is us.
One of the top technology companies in Europe, we started out in 2000 as a privately-owned and managed business.

From our start point over 20 years ago to our footprint today, InCrys has enjoyed steady growth and constant enrichment of our services. Being family-owned has always shaped our culture and provided a solid foundation for our success. We aim at close co-operation based on loyalty and fair play, always striving to build durable relationships and great partnerships, by delivering solutions and services that create genuine added value.