Platform Support Specialist

Bucharest, Sibiu, Remote, Cluj

What would you have to do

• Support remotely of hybrid cloud infrastructure based on the local delivery framework

• Be responsible for uptime, performance, reliability, scalability, security, and high availability of infrastructure machines

• Troubleshoot performance issues, OS configuration, and hardware failures and apply fixes

• Support incidents and perform root cause analysis for service interruption issues. Fix the root cause, not the effect

• Create and implement change requests for incidents/problems as needed

• Ensure compliance with security guidelines

• Work closely with application teams on troubleshooting issues as well as planning requirements for new servers

• Exchange and handover skills and solutions to other areas within the company

• Identify and implement potential points for automation (proactive or agreed upon with customer)

• Agree and define work methodology for DevOps with the customer

• Deploy coding and automation based on the customer and the company agreed-upon methodology

• Facilitate knowledge sharing by creating and maintaining detailed and comprehensive documentation and diagrams. Maintain expert level of knowledge in areas of expertise

What would you have to know

• Linux (various distributions) Administration

• VMWare Administration

• Installing, configuring, and administration of GPFS, IBM BPM, IBM Operational Decision Manager

• Comprehend and respond to process changes, exhibit adherence and make judgmental decisions

• Best practices and IT operations in an always-up, always-available service

• Communicate effectively with audiences of varying technical aptitudes

• Work well with the team and on various projects (shared team environment)

• Perform tasks with little supervision

• Work under pressure and remain decisive

• Conceptualize problems

• Learn new things & technologies (Site Reliability engineering direction)

• Communicative competence (pro-active)

• Mentor junior members of the team

• Act as a role model

• To be flexible if the workflow is changing

• English language (spoken and written)

What do we offer

  • Private medical insurance - for the employee; can be extended for other family member
  • Work from home - according to InCrys internal policy
  • Learning&Development - customized personal and professional development programs, access to e-learning platforms
  • Online platforms for benefits packages
  • Teambulidings
  • Wordclass and AFI card discount


Apply now
Based on 33 reviews
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andreea cristacheandreea cristache
08:41 05 Apr 22
For me Incrys means over 6 years of great working environment with enthusiastic people as well as challenging, diverse and innovative projects…and... still counting :)read more
Roxana VasiliuRoxana Vasiliu
14:28 01 Apr 22
An ideal place to learn and to grow within awesome and dedicated teams :)
Daria BlajDaria Blaj
21:51 30 Mar 22
Great working environment and even greater people! InCrys offered me a place to grow and develop my skills, as well as the opportunity to learn how... to work as part of a team.read more
Great place for work and growth especially for a junior. ⭐️
Adins NeculaeAdins Neculae
10:51 30 Mar 22
The ideal place for professional growth, that constantly invests in people.Nice office, good vibes! Love to be a part of the InCrys team!

Big enough to scale, small enough to care.

We are a colourful group of people passionate about technology and the wonders of information. This is us.
Now one of the top technology companies in Europe, we started out in 2000 as a privately-owned-and-managed business.

From our start point over 20 years ago, to our footprint today, InCrys has enjoyed a steady growth and constant enrichment of our services. Being family-owned has always shaped our culture and provided a solid foundation for our success. We aim at close co-operation based on loyalty and fair play and always strive for building durable relationships and great partnerships, by delivering solutions and services that create genuine added value.