SQL Support with German

What would you have to do

Please be aware that this role requires on call support.

• Analyze customer developed programs, batch files, job control scripts, file deliveries and database content by using customer tools and 3rd party tools;

• Apply specific scripts on dedicated server platforms;

• Run SLA checkpoints (e.g. server response times, downtimes, process availability, etc.);

• Manage databases (e.g. central DB processes, error writing processes, table spaces, load and performance characteristics etc.);

• Provide support in all deployment and administration related activities;

• Participate in the production and maintenance of the infrastructure requirements for the new IT projects and the major releases of the existing IT systems and applications;

• Provide basics tasks of 3rd level support including debugging, test cases;

• Manage incidents, problems, changes, releases, configuration management;

• Perform application deployment related testing (installation, removal, and reinstallation) and adjust the installation scripts, procedures and guidelines;

• Create/update product documentation;

• Travel (during knowledge transfer 50% and up to 15-20% after);