Let’s do IT!

Regardless of a company’s industry or size, we are all technology-enabled. Every desk-job relies on technology with everyday tasks. There’s no avoiding it.

Which means it can either be your productive, security-insuring friend, or your no-benefits necessary evil. It’s entirely up to you.

Either way, it’s not going anywhere. IT Services and tech support do represent a commodity your business can’t do without. Your IT infrastructure can become trustworthy and efficient. We don’t believe in the one-size-fits-all solution. A reliable network infrastructure is a customized, needs-driven architecture, designed with thorough analysis, specifically for a particular set of circumstances and challenges. This ensures future-proof, reliable and cost-effective solutions, which will involve far more than just a room full of servers and an operating system install-kit.

Lately, IT&C Infrastructure trends have shifted towards the Cloud. While there are many valid reasons behind this, it’s natural to feel discouraged at the thought of migrating everything – of completely abandoning your old ways and facing downtime, different maintenance rules, complete-makeover equipment costs and mitigation-associated risks.

It needn’t be a horror story. Our clients have enjoyed and endorsed what we like to call the Painless Transition. This translated to as little as a weekend-long downtime involved in migrating hundreds of machines to the Cloud. The guarantee of significantly lower maintenance fees, and, through comparison, insignificant upgrade costs. The prospect of our ongoing remote administration services. A custom-designed IT&C Infrastructure is an investment, of course – an investment in a more cost-effective, secure and enduring network.

Check-out Our IT Services

Managed Services

If IT is not your company’s core function, in-house server and data base administration is inefficient. Time-wise, cost-wise, practicability-wise – it’s just a waste of resources. A full-time employee hasn’t got anything to do with about 50% of the work-time, and probably justifiably feels unmotivated and passionless. An on-demand outsourced IT-support is never there when you need them, so the simplest administrative issues take unfoundedly-long to solve. So if it’s inefficient to manage in-house, and impractical to outsource it, what should you do about your server and/or database administration needs? Outsource it remotely, of course!

  • Managed Infrastructure
  • Level 1 Support (24×7)
  • Level 2 Support (24×7)
  • Level 3 Support
  • Tailored Services

Service Desk and PMO

Our highly experienced team can keep things running smoothly, preventing any problems whenever possible, rather than fixing them after they came-up, and insuring all maintenance tasks run according to schedule, without interfering with your daily operations.

  • Service Desk 24×7
  • Level 1, Level 2, Level 2.5
  • Centralized Technical Support
  • IMAC Coordination
  • Project Management Office
  • Project Administration Services
  • Remote Software Support
  • Product Technical Support Level 1, Level 2 and Level 2.5
  • Product Technical Support Level 3

Languages supported: English, Italian, French, German, Spanish, Dutch, Portuguese, Polish, Swedish, Russian, Turkish, and Greek

Networking Services

Get things done within a legitimate time-frame. Our highly experienced team can keep things running smoothly, preventing any problems rather than fixing them after they came-up, and insuring all maintenance tasks run according to schedule, without interfering with your daily operations. You tell us what your needs are, we analyze them and your company’s profile, we discuss options with you and design and document the architecture.

  • Converged Communications
  • IP Telephony
  • IP Contact Centre
  • Wireless Campus
  • Network Integration
  • Campus and LAN
  • Wide Area Networks
  • Data Center Networks

Cloud Services

Whether you’re a firm believer in the benefits of the Cloud Infrastructure, or you’ve just begun looking into it, the advantages are bound to prove significant enough to impress. Once in place, the Cloud Infrastructure is flexible and easy to upgrade and administer, it’s reliable, and it’s secure if competently-designed. Its enduring invest-for-the-future qualities insure a satisfying return-on-investment, while in-house dedicated IT-maintenance resources can focus on other value-added tasks.

  • Cloud & Data Center Infrastructure Strategy
  • Cloud & Data Center Infrastructure Management Services
  • Cloud Migration & Transformation Services
  • Automated Mobile Deployment
  • Workflow Automation Patterns

Service, Asset & Event Management

Trade-in delays, compatibility concerns, unpredictable costs, and reliability issues, for a dependable, on-time implementation. We can talk you through the entire process, plan an adequate budget, and accurately predict the project timeline.

  • Product Implementation
  • Product Integration
  • Implementation Support

Mobility Services

It’s on-demand, and things get done within a reasonable time-frame. Our experienced teams and flexible working models insure your company has access to customized, made-to-measure resources and solutions.

  • Application Intake
  • App. Compatibility Assessments
  • Application Remediation
  • Application Packaging
  • Application Virtualization
  • OS Image Management
  • Software Integration
  • Software Distribution
  • Patch Management
  • Antivirus Management
  • Mobile Device Management
  • Virtual Environment Management (Citrix, VDI, VMWare, others)
  • Management/ Implementation (IEM, SCCM, Symantec, MCAfee, MaaS 360, Casper Suite, others)

Security Services

Preventative security; because disaster management is more expensive. Trust is an idealistic concept, when dealing with new or unpredictable employees. In our technology-enabled business-world, ‘openness’ has become a somewhat hazardous approach to people relations. It doesn’t mean you should change who you are – but maybe you should give serious thought to better protecting who you are. Tracking and controlling access to sensitive data, insuring every employee only has access to the information they need to do their job, and safeguarding your intelligence against external threats are basic must-have preventive measures every company no matter their size or profile, can benefit from.

  • Identity Management
  • Access Management
  • End Point Management
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